Privacy Policy | jili7 Official Online Casino Philippines

Last Updated: 2026-08-22

What we collect: Identity details, payment info, and device technical data.
Why we collect it: To manage your account, verify your age, and process financial transactions.
Who sees it: Only our internal team and necessary partner service providers.
Retention: Data is kept for the life of your account and the period required by PH laws.
Your Control: You can request data access or deletion via our support channels.

Introduction and Scope

Welcome to jili7. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy explains how we collect, use, and protect information when you use our platform.

This policy applies exclusively to the services provided by jili7. It does not apply to third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.

Personal Information We Collect

Account & Identity Data

We collect information such as your name, date of birth, and contact details. This is essential for creating your account and ensuring you meet the legal age requirements for gambling in the Philippines.

Verification Documents

To prevent fraud and comply with regulatory standards, we may request government-issued IDs or proof of address. This ensures that accounts are unique and legitimate.

Payment Data

We collect payment method details to process deposits and withdrawals. Sensitive payment information is handled through secure, isolated channels provided by our partners.

Gaming & Transaction Activity

We record your betting history, transaction logs, and bonus usage to maintain fair play and provide a personalized user experience.

Technical Data

Automatically collected data includes your IP address, browser type, device identifiers, and operating system. This helps us optimize site performance and detect suspicious activity.

Support Communications

Any information you provide when contacting our customer service team is recorded to resolve your inquiries effectively.

How We Collect Data

We gather information through three primary channels:

Directly from You: Information provided during registration, KYC verification, and when updating your profile.
Automatic Collection: Technical data captured via cookies and server logs while you navigate our website.
Partner Providers: Data received from our partner payment processors and identity verification services to confirm transaction and identity status.

Why We Use Data

The data we collect is used for the following purposes:

Account Management: Creating, maintaining, and securing your gaming account.
Financial Transactions: Facilitating seamless deposits and withdrawals of PHP.
Security & Compliance: Verifying identity and age, preventing multi-accounting, and combating fraud.
Personalization: Tailoring content and offers to enhance your gaming experience.
Legal Obligations: Complying with the laws and regulations applicable to gambling operators in the Philippines.
Marketing: Sending promotional updates only if you have explicitly consented to receive them.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

Service Providers: Technical and payment partners who provide the infrastructure necessary to operate our platform.
Legal Authorities: Relevant government or regulatory bodies when required by law to investigate fraud, money laundering, or other illegal activities.

How We Protect Data

We employ robust security measures to safeguard your information:

Encryption: Use of industry-standard encryption for data in transit.
Access Control: Strict internal protocols that restrict data access to only authorized personnel.
Payment Isolation: Financial data is processed through secure systems to minimize risk.
Continuous Monitoring: Regular system monitoring to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to improve site functionality and analyze traffic. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your circumstances, you have the following rights regarding your data:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request the removal of your data or its transfer to another service.
Objection & Withdrawal: Object to specific data processing or withdraw your consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Note that even after account closure, certain data must be retained to comply with anti-money laundering and gambling regulations in the Philippines.

How Long We Retain Data

We retain your personal data for as long as your account is active. Once an account is closed, we maintain specific records for a duration dictated by the applicable laws and regulatory requirements of the Philippines.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be terminated immediately, and any funds will be handled according to our terms.

Parents or guardians who believe a minor is using our platform should report this immediately via our Support page.

Cross-Border Transfers

To provide our services, some of our technical and payment providers may operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of the page regularly to stay informed.

Contact Us

If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us through the official Support channels available on this website.